Kevin H.
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Activity overview
Latest activity by Kevin H.-
Kevin H. created an article,
When I scan an address QR code, I receive an error telling me it is invalid
When scanning a wallet QR code using the TenX app, you may receive an error "Invalid QR Code", even if the code works on other apps. When we rebuilt the app in React Native, we made the decision to...
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Kevin H. created an article,
What is an "Authorization Hold", and what does it mean to me as a TenX card user?
Also known as "Preauthorization charges" or "Credit holds". This is a temporary charge placed by a product or service provider on a credit card for incidental costs. Should the service you are payi...
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Kevin H. created an article,
I can't send funds to a BitPay address
As the BitPay protocol is used only on BitCoin, this article applies only when attempting to send BTC from your TenX BTC wallet to a BitPay generated QRCode or URL. This feature is currently under ...
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Kevin H. created an article,
I sent ETH from my TenX wallet, but it has not been received
The TenX Wallet uses smart contract transactions for any withdrawals or sends. Smart contract transactions are part of the Ethereum spec. In fact, were a check of the target address to be run with ...
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Kevin H. created an article,
What platforms does the app support?
This section is subject to change based on Google and Apple requirements and device / OS version support. The TenX app is available for: Android Android v5.x and above. Please ensure that you are ...
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Kevin H. created an article,
My Litecoin address is invalid
You may experience an "invalid address" error when attempting to add your TenX LTC Wallet address to some apps or exchanges. As our Litecoin implementation is brand new, the LTC addresses we use a...
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Kevin H. created an article,
How are fiat refunds of TenX Card purchases handled?
There's 3 distinct types of refund to be aware of: 1. Where the funds have been taken from your wallet but the merchant never received the funds. You may see this as a "Reversal". Despite the merch...
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Kevin H. created an article,
Can I order a company or corporate card?
The TenX card is tied to an individual TenX Wallet account, with individual personal details that must go through a verification process. At this moment we do not support issuing cards to corporat...