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Kevin H.

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Latest activity by Kevin H.
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    Kevin H. created an article,

    When I scan an address QR code, I receive an alert

    When scanning a wallet QR code using the TenX app, you may receive an alert that says: "We were unable to verify the address from the QR code provided. Please ensure you are scanning the correct cr...

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    Kevin H. created an article,

    What is an "Authorization Hold", and what does it mean to me as a TenX card user?

    Also known as "Preauthorization charges" or "Credit holds". This is a temporary charge placed by a product or service provider on a credit card for incidental costs. Should the service you are payi...

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    Kevin H. created an article,

    I can't send funds to a BitPay address

    As the BitPay protocol is used only on BitCoin, this article applies only when attempting to send BTC from your TenX BTC wallet to a BitPay generated QRCode or URL. This feature is currently under ...

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    Kevin H. created an article,

    I sent ETH from my TenX wallet, but it has not been received

    The TenX Wallet uses smart contract transactions for any withdrawals or sends. Smart contract transactions are part of the Ethereum spec. In fact, were a check of the target address to be run with ...

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    Kevin H. created an article,

    What platforms does the app support?

    This section is subject to change based on Google and Apple requirements and device / OS version support.  The TenX app is available for: Android Android v5.x and above. Please ensure that you are ...

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    Kevin H. created an article,

    My Litecoin address is invalid

    You may experience an "invalid address" error when attempting to add your TenX LTC Wallet address to some apps or exchanges.  As our Litecoin implementation is brand new, the LTC addresses we use a...

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    Kevin H. created an article,

    Can I order a company or corporate card?

    The TenX Visa Card is tied to an individual TenX Wallet account, with individual personal details that must go through a verification process.  At this moment we do not support issuing cards to cor...