Jonathan G.
- Total activity 73
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 41
Articles
Recent activity by Jonathan G. Sort by recent activity-
How do I move my 2FA to a new device?
If you are no longer logged in to your TenX account on any device and need to reset 2FA for your account, please see this article. After successfully unlocking your TenX app, browse to Settings f...
I need to replace my 2-factor authenticator
If you are already logged in to your TenX account on another device and are looking to reset 2FA so you can set it up on your new phone, please see this article. 1. Send in a support request usin...
I've been asked to verify my account
As an active TenX Wallet user, once you meet certain criteria such as depositing significant amounts of crypto into your wallet, you’ll be asked to verify your identity. A reminder will be posted t...
How do I get my account verified?
Declaring false information at any point will result in your account failing verification during review. If you have any queries about the information you should provide, please ask us in a sup...
How do I order a card?
You can order cards exclusively through the official TenX Wallet apps: Android iOS Each order costs $15USD in BTC or ETH, and will be deducted directly from the TenX Wallet. Some information will...
I lost my card! What do I do?
If you've lost or misplaced your TenX Card, you can: A. Lock your TenX Card B. Cancel your TenX Card A. Lock your TenX Card Locking your TenX Card means you'll temporarily disable the card from m...
I've just signed up. How do I verify my email address?
If you've signed up, but you've yet to verify your email address, please follow the steps below to finish setting up your account. 1. Tap on the "VERIFY EMAIL" banner on the top right corner ...
I need to reset my password
I am able to log into my account I forgot my password, but I remember my account email I forgot my password, and do not remember my account email I am able to log in to my account If...
How do I log in?
1. Tap on the "LOG IN" button 2. Enter your email address, then tap "NEXT" 3. Enter your password and tap "LOG IN" Note: If you have forgotten your password, tap the "Set a ne...
How do I pay for a TenX Card transaction using a different cryptocurrency?
In the TenX Wallet app, each cryptocurrency is stored in its own wallet. When a payment is made with the TenX Card, the cost of the transaction will be deducted from the linked primary wallet....