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Larry Leow

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Latest activity by Larry Leow
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    Larry Leow created an article,

    I sent ETH from my TenX wallet, but it has not been received

    The TenX wallet uses smart contract transactions for any withdrawals or sends. This typically processes faster than directly sending to a target address. Smart contract transactions are part of the...

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    Larry Leow created an article,

    Can I spend crypto without the TenX card?

    The TenX wallet is technically a multisig cryptowallet.  You can spend through the wallet without the TenX card, by sending crypto from the wallet to a merchant that accepts cryptocurrency. This us...

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    Larry Leow created an article,

    What is "Customer Verification"?

    They are processes to ensure that our services are not inadvertently used to facilitate illegal activities. At the most basic level, it requires that our customers are properly identifiable by TenX...

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    Larry Leow created an article,

    What platforms does the app support?

    The TenX app currently supports: Android v4.1 and above. iOS v9.0 and above.  

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    Larry Leow created an article,

    My Litecoin address is invalid

    You may experience an "invalid address" error when attempting to add your TenX LTC wallet address to some apps or exchanges.  As our Litecoin implementation is brand new, the LTC addresse...

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    Larry Leow created an article,

    I do not see LiteCoin (LTC) in my wallet

    Before you are assigned an LTC address, you need to enable a Litecoin wallet on your account. You can do this via the Settings -> My Wallets page. Simply tap the '+' symbol next to LTC to perman...

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    Larry Leow created an article,

    How do I log in?

    1. Tap on the "LOG IN" button. 2. Enter your email address, then tap "NEXT". 3. Enter your password and tap "LOG IN". Note: If you have forgotten ...

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    Larry Leow created an article,

    I need to reset my password

      I am able to log into my account I forgot my password, but I remember my account email I forgot my password, and do not remember my account email I am able to log into my account   ...

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    Larry Leow created an article,

    Cannot access account - "Please login with email or password"

    We have recently changed our login method to a more traditional email address, password and 2-factor authentication (2FA) implementation. Existing account users using the previous method on the mob...

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    Larry Leow created an article,

    I need to replace my 2-factor authenticator

    I still have my original device I no longer have my original device or credentials If you still possess your original 2FA device 1. Log into your account on the TenX app using the 2FA setup on you...