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Brendon V.

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Activity overview

Latest activity by Brendon V.
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    Brendon V. created an article,

    How do I update my personal details on my account?

    New verification systems are being added to the TenX Wallet app.  For this reason, we are not processing updates for names, addresses and phone numbers.  Email address changes are still available -...

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    Brendon V. created an article,

    How can I get a refund for my card order?

    We are currently working on the integration of new card issuers. Our first launch region will be the Asia Pacific (APAC) region, followed by Europe, and then the rest of the world. The APAC region ...

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    Brendon V. created an article,

    How do I set up 2FA?

    This article applies to you if:  You are setting up 2FA for the first time OR  You are resetting 2FA. Upon starting the process - whether by automatically triggering it on login, or af...

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    Brendon V. created an article,

    Why is the in-app exchange rate different to the rate on XYZ exchange?

    TenX's backend trading engine bases the exchange rate on 2 factors.  No one single exchange is used to generate the exchange rate. Our engine queries a number of the top exchanges and attempts to ...

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    Brendon V. created an article,

    How do I sign up for a TenX Wallet?

     First, download and install the app from the iOS or Android app stores.     When you first run the app, you'll see this. Tap on "Sign up with email". If you exit the app at any po...

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    Brendon V. created an article,

    How do I order a card?

    You can order cards exclusively through the official TenX Wallet apps: Android iOS Each order costs $15USD in BTC or LTC or ETH, and will be deducted directly from the TenX Wallet. Some informati...