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Joel K.

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  • How do I transfer funds to/from the TenX Wallet app?

    The TenX Wallet works like any other cryptocurrency wallet and uses the same methods when transferring funds. The following example uses BTC as an example, but the process is practically the sa...

  • Is there a Bug Bounty Program?

    Yes, we have a Bug Bounty Program. Scope iOS and Android wallet app API at getonebit.com tenx.tech website (severe bugs only, please refer to exclusion list below for details) Exclusion list Cli...

  • Which cryptocurrencies are supported?

    You can send and receive the following virtual currencies using the TenX Wallet app: Bitcoin (BTC) Ether (ETH) Litecoin (LTC) PAY Token

  • Where should I store my PAY Tokens?

    For long term storage, we highly recommend storing your PAY Tokens in an ERC20-enabled wallet where you control your private key. TenX recommends using the following wallets because they provide su...

  • How do I move PAY from my exchange to my TenX Wallet?

    The TenX Wallet app now has PAY Token functionality. You can now store and hold PAY Token securely within the TenX app.  To set up PAY Token support in the TenX Wallet app, please follow these step...

  • What documents are required for proof of identity?

    The required documents for proof of identity are: a national ID or travel passport and a selfie photograph.  Selfie The selfie image must meet these requirements: Photo must match identity doc...

  • How do I purchase PAY tokens?

    With the closure of the token sale phase on 24 June 2017, TenX no longer sells PAY tokens directly. You can purchase PAY tokens on the open market at cryptocurrency exchanges where PAY is listed. M...

  • What parameters are required to watch the PAY token contract?

    The PAY token is supported natively on Blockfolio, Exodus, MyEtherWallet and Token.im. If you're using an ERC-20-enabled wallet app, and PAY tokens are not visible, you may need to add the PAY Toke...

  • When will [famous exchange] list PAY?

    Exchanges operate on their own timelines and can list the PAY token outside of TenX's control. If your favorite exchange doesn't yet list PAY, you could try writing to them to request it.  We will ...

  • Can I sign in on multiple devices?

    Yes! You should be able to sign in to your account over multiple devices, as long as you have access to the 2FA app of choice that is configured for TenX. Keep in mind that it is not possible to be...