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Joel K.

  • Total activity 48
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Activity overview

Latest activity by Joel K.
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    Joel K. created an article,

    Where should I store my PAY Tokens?

    For long term storage, we highly recommend storing your PAY Tokens in an ERC20-enabled wallet where you control your private key. TenX recommends using the following wallets because they provide su...

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    Joel K. created an article,

    How do I move PAY from my exchange to my TenX Wallet?

    The TenX Wallet app now has PAY Token functionality. You can now store and hold PAY Token securely within the TenX app.  To set up PAY Token support in the TenX Wallet app, please follow these step...

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    Joel K. created an article,

    Can I sign in on multiple devices?

    Yes! You should be able to sign in to your account over multiple devices, as long as you have access to the 2FA app of choice that is configured for TenX. Keep in mind that it is not possible to be...

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    Joel K. created an article,

    Is my TenX account shared across both platforms (iOS and Android)?

    Yes. Your TenX Wallet account is tied to your email address. You will be able to sign in to your TenX Wallet account via both versions of the app.  

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    Joel K. created an article,

    Do you have a webapp?

    At TenX, our goal has always been to design a robust mobile wallet for fans of Bitcoin and other blockchain assets. With that in mind, we’ve decided to shift our full attention to developing the iO...

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    Joel K. created an article,

    When will [famous exchange] list PAY?

    Exchanges operate on their own timelines and can list the PAY token outside of TenX's control. If your favorite exchange doesn't yet list PAY, you could try writing to them to request it.  We will ...

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    Joel K. created an article,

    Which exchanges currently list PAY?

    For an up to date list of exchanges that list PAY, please refer to Coinmarketcap. You can buy and sell PAY on the open market through these exchanges.

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    Joel K. created an article,

    What documents are required for proof of identity?

    The required documents for proof of identity are: a national ID or travel passport and a selfie photograph.  Selfie The selfie image must meet these requirements: Photo must match identity doc...

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    Joel K. created an article,

    How do I transfer funds to/from the TenX Wallet app?

    The TenX Wallet works like any other cryptocurrency wallet and uses the same methods when transferring funds. The following example uses BTC as an example, but the process is practically the sa...

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    Joel K. created an article,

    I get an "Invalid Characters" message when I try to enter my name or address for Account Verification

    The inability to input special characters stems from a known system limitation of our card issuer's Account Verification system. If your name or address details contain accented letters, just enter...