If you are a TenX cardholder from an EU card-live country, you might be asked to confirm an online payment. You can now do this using your TenX Wallet app.
1. If you are asked to confirm an online transaction using your TenX Card, you will be notified via push notification.
Alternatively, you can open your TenX app and you'll be presented with a badge and a timer on the upper right-hand corner. Please note that there is a time limit to approve the transaction.
2. Tap on the push notification OR the banner on your TenX app's home screen.
3. Double-check the transaction amount and merchant name. Tap on "Confirm" to approve the online payment.
Note: If you are a TenX cardholder from an APAC card-live country, you might be asked for your Verified by Visa password instead. This password is sent via SMS to the verified phone number registered to your TenX Wallet.
For more information on the Verified by Visa password which applies to TenX cardholders in APAC card-live countries, kindly click here.