The TenX Virtual Visa Card is simply a digital version of a physical TenX Visa Card. You won't need to wait for the card to be shipped, and it can be used almost immediately after being ordered.
Who can order a virtual card? New customers from Germany and Austria can order either the virtual card or the physical card. This means, for now, users who opt for a physical card cannot order a virtual card later, and vice-versa. In the future, when we are able to support both the physical card and virtual card at the same time, the card details will not be the same (different card numbers and CVV).
How much is it to order a virtual card? EU$5
Will I be able to add my virtual card to Apple Pay/Google Pay/Samsung Pay? The virtual card cannot be used for NFC payments at the moment, but we're working on bringing more functionalities in the future.
Can I change my virtual card number if I wish to? Just like the physical card, you will have to cancel your current virtual card and pay for a new virtual card.
Can a virtual card be locked? Do the same advanced security options as the physical card apply? Yes, the virtual card has all the same functionalities of the physical card, except it cannot be used for chip and PIN transactions.
Can I have a virtual card if I already have a physical card? It is not possible to have both types at the moment. If you wish to place an order for a physical card, you must first cancel your virtual card.
If you still have any questions, please submit them here.