How do I move my 2FA to a new device?

If you are no longer logged in to your TenX account on any device and need to reset 2FA for your account, please see this article.

After successfully logging in to your TenX Wallet app, tap on the profile icon on the top left corner to show your TenX account's settings.

Scroll down and tap the option to "Reset 2FA". After confirming, you will be logged out of your account, and sent an email and an SMS (if a verified mobile number exists on your account) containing a 6-digit code. 

When you next log in to the TenX app, you can enter this 6-digit code to reset 2FA on your account. After successfully entering the code, you will be guided through the 2FA set-up process again.