What forms of identity documents are accepted?

For account verification, we can accept travel passports, depending on your country of residence.

There are also a number of countries we can accept national IDs in:

Albania
Argentina
Austria
Azerbaijan
Bahrain
Belgium
Bosnia and Herzegovina
Brazil
Brunei Darussalam
Bulgaria
Chile
Costa Rica
Cote d’Ivoire
Croatia
Cyprus
Czech Republic
Dominican Republic
Ecuador
Estonia
Finland
France
Georgia
Germany
Ghana
Gibraltar
Greece
Guatemala
Hungary
India*
Indonesia
Ireland
Italy (Electronic type only)
Kosovo*
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malaysia
Malta
Moldova
Monaco
Montenegro
Netherlands
Nigeria
Pakistan
Paraguay
Peru
Poland
Portugal
Qatar
Romania
Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Thailand
Trinidad and Tobago
Turkey
Uganda
Ukraine
United Arab Emirates
Uruguay 
United States*
Vietnam

*Denotes countries in which residents are not eligible to claim TENX Tokens. However, citizens of these countries can use their national IDs for account verification if they are not currently residing there. 

Why are some national IDs not supported?

We are accepting as extensive a list of national IDs as we possibly can, but are ultimately unable to support national IDs that do not meet our security requirements.