There is a US$15 issuing fee for new physical cards that covers issuing and shipping costs.
There is a US$10 annual fee associated with the physical card. These fees will be waived if you spend US$1,000 or more during the year.
Foreign exchange fees
TenX does not charge any forex fees for your transactions.
TenX charges no deposit fees.
Currently, we do not charge any fee when transferring funds between virtual currency wallets. However, please note that Withdrawal/Send fees are subject to change in the future, based on current market transfer rates. This fee will be displayed in the Send window's confirmation screen.
Transfers to other TenX Wallet users will not be charged a fee.
There is a fixed fee of US$3.25 per withdrawal, but please note that the bank that owns the ATM might charge additional fees.
In-app exchange rates
TenX applies a cryptocurrency-to-fiat exchange rate based on 2 factors:
- Our engine queries a number of exchanges and bases the rate on the mid-market rate from these exchanges at the time of the transaction;
- We also charge a small spread on the exchange rate to cover operational costs.