At the moment, we are unable to track shipments as cards are sent untracked from Europe, via normal post.
Once your card order status shows "Shipped" on your TenX Wallet app, it means your card is on its way. Please note that delivery could take from 4 to 5 weeks.
Also, note that the card order status only changes from "Shipped" to "Delivered" once you activate your TenX Card. For this reason, we recommend regularly checking your mailbox.
If your card order shows "Shipped" status but still hasn't arrived after 4-5 weeks from the shipped date, please submit a support ticket so we can assist further.